Last updated: 22 April 2026

1. About this policy

Reliable Australasia Pty Ltd (ABN 15 692 073 591) ("we", "us", "our") is committed to protecting your personal information. This policy explains how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. What information we collect

We collect personal information that you provide directly, including your name, email address, phone number, company name, job title, and enquiry details. We may also collect technical information such as IP address, browser type, and pages visited, via Google Analytics.

3. How we use your information

We use your personal information to respond to enquiries, provide quotations and product information, book demonstration lab visits, send our newsletter (where you have subscribed), improve our website, and comply with legal obligations.

4. Disclosure of information

We do not sell your personal information. We may share it with service providers who assist us in operating this website (including Netlify for form processing and Google for analytics), subject to appropriate data processing agreements.

5. Your rights

You may request access to, correction of, or deletion of your personal information by contacting us at sales@reliableaustralasia.com.au. We will respond within a reasonable timeframe.

6. Contact us

Reliable Australasia Pty Ltd
36 / 2 Chaplin Drive, Lane Cove NSW 2066
sales@reliableaustralasia.com.au