. Keep notes in a JSX comment like this one, never an HTML comment: an HTML comment is served to every visitor and leaves stale event names in the page source long after the event is over. */} BOOK YOUR SPOT Open Lab Demo Day Thursday 26 November
+61 2 7251 9408 sales@reliableaustralasia.com.au 36 / 2 Chaplin Drive, Lane Cove NSW 2066

Mass Spectrometry for Australia & New Zealand Labs

Where performance meets reliability.

Cost effective ICP-MS, LC-MS/MS and portable GC-MS platforms, installed and supported by our Australia and New Zealand based team.

A specialist partner for mass spectrometry in Australia and New Zealand

Reliable Australasia supplies advanced ICP-MS, LC-MS/MS and portable GC-MS platforms tailored for industrial, environmental, food, mining, research, and forensic laboratories. Our focus is simple: cost effective, high performance systems backed by local installation, training, and responsive after sales support.

With Australia and New Zealand based technical coverage, we help laboratories operate with confidence and continuity.

Learn about our team
Laboratory instrumentation

Platforms designed for the work you do

Each platform matched to the laboratories we serve. Every system is installed, trained, and supported locally.

Insight SQ6000 ICP-MS, Inductively Coupled Plasma Mass Spectrometry
Geochemistry and Mining | Environmental

Insight SQ6000 ICP-MS

Inductively Coupled Plasma Mass Spectrometry

Trace element and heavy metal analysis across environmental, mining, and industrial applications. Accurate, stable, comprehensive, and intelligent.

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Insight TQ9000 LC-MS/MS, Liquid Chromatography Tandem Mass Spectrometry
Food Testing | Applied Research

Insight TQ9000 LC-MS/MS

Liquid Chromatography Tandem Mass Spectrometry

High sensitivity detection and quantification of organic compounds across food, environmental, and research laboratories. Stable, sensitive, easy to operate, and comprehensive.

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Explorer 2000 Portable GC-MS, Gas Chromatography Mass Spectrometry
Forensic and Public Safety

Explorer 2000 Portable GC-MS

Gas Chromatography Mass Spectrometry

Rapid on-site screening of volatile and semi-volatile organic compounds. One touch operation, rapid results, integrated and ready for the field.

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ET70 Automated Sample Pre-Processing System, Automated Sample Pre-Processing
Pathology Laboratories

ET70 Automated Sample Pre-Processing System

Automated Sample Pre-Processing

Standalone automated aliquoting, dilution and mixing for pathology laboratories. Up to 96 tubes per run, taking the manual pipetting step off the bench.

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Why laboratories choose us

Rapid Response

Efficient process from application scoping to product delivery.

Quality Management

Strict quality management system to ensure stable and reliable product quality.

Cost Efficiency

Large scale production and optimised management to deliver competitive pricing without compromise.

After Sales Service

Comprehensive technical support including training, maintenance, and upgrades.

How we work with your laboratory

01

Discovery

We take the time to understand your laboratory requirements, application needs, and operational environment.

02

Application Review

Our team reviews your target analytes, workflows, and performance expectations to recommend the most suitable system configuration.

03

Proposal

We provide a clear, tailored proposal outlining system specifications, scope of supply, installation, and support.

04

Delivery and Install

Equipment is delivered, installed, and commissioned by our Australia and New Zealand based technical team to ensure optimal performance from day one.

05

Training

Hands-on training is provided for operators and technical staff to ensure confident system operation and method implementation.

06

Ongoing Service and Support

We provide responsive local service, technical assistance, and application support to keep your laboratory running efficiently.

Focus on seeing the technology

Our Sydney office is open to laboratories evaluating mass spectrometry platforms. See our instruments up close, talk methods with our technical team, and get a hands-on feel for the solutions before you commit.

We are based at 36 / 2 Chaplin Drive, Lane Cove NSW 2066.

Book a visit

Service coverage across Australia and New Zealand

Our technical team delivers installation, training, and after-sales service across both countries. Wherever your laboratory is, we are within reach.

A team that backs the equipment

Matthew Hill

Business Development Manager

+61 427 125 665 m.hill@reliableaustralasia.com.au

Candice Olivier

Marketing Manager

+61 415 859 599 sales@reliableaustralasia.com.au

Leinad Diaz

Application and Technical Support Specialist

+61 415 232 171 l.diaz@reliableaustralasia.com.au

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Frequently asked questions

What does Reliable Australasia do?

Reliable Australasia is an Australian and New Zealand based supplier of mass spectrometry platforms for food, environmental, mining, research and forensic laboratories. We supply, install, train and support the Insight SQ6000 ICP-MS, Insight TQ9000 triple-quadrupole LC-MS/MS, Explorer 2000 portable GC-MS, and the ET70 Automated Sample Pre-Processing System for laboratory sample preparation.

Where is Reliable Australasia based and do you cover New Zealand?

Our office and demonstration lab is at 36 / 2 Chaplin Drive, Lane Cove NSW 2066, Sydney. Our locally based technical team covers both Australia and New Zealand for installation, training, method development and after-sales service.

Which mass spectrometer suits my laboratory?

The Insight SQ6000 ICP-MS is for trace element and heavy metal analysis (environmental, mining, food elements). The Insight TQ9000 LC-MS/MS is for quantitative organic compound analysis (PFAS, pesticide and veterinary drug residues, mycotoxins, proteomics, metabolomics). The Explorer 2000 portable GC-MS is for on-site VOC and SVOC analysis (forensic, public safety, environmental field work).

Can I see the instruments before buying?

Yes. Our Lane Cove demonstration office in Sydney is open to laboratories evaluating mass spectrometry platforms. Book a visit to see the instruments up close, discuss methods with our technical team, and get hands-on time before you commit.

Do you provide local installation, training and after-sales service?

Yes. Our technical team is based in Australia and New Zealand. We install, train and maintain every platform we sell, with response times measured in hours, not weeks. We are not a remote distributor.

Ready to talk about your laboratory's next platform?

Tell us about your application. We will respond within one business day.

We aim to respond within one business day.

For research and industrial use only.