Reliable Australasia

About Us

A specialist partner for mass spectrometry across Australia and New Zealand.

Who we are

Reliable Australasia Pty Ltd is a specialist provider of mass spectrometry solutions across Australia and New Zealand. We supply advanced ICP-MS, LC-MS/MS and portable GC-MS platforms tailored for industrial, environmental, food, mining, research, and forensic laboratories.

We are a new market entrant with deep technical roots. Our team is based in Australia and New Zealand. We are not a remote distributor. We install what we sell, train the people who use it, and remain available when it matters most.

Laboratory mass spectrometry instrumentation

Australia and New Zealand

Locally based team

Lane Cove, Sydney

Demonstration office

Install + train + service

End to end support

5 industries served

Environmental, food, mining, research, forensic

Our approach

Rapid Response

Efficient process from application scoping to product delivery.

Quality Management

Strict quality management system to ensure stable and reliable product quality.

Cost Efficiency

Large scale production and optimised management to deliver competitive pricing without compromise.

After Sales Service

Comprehensive technical support including training, maintenance, and upgrades.

When your instrument is central to your laboratory's output, remote support is not enough.

Our technical team is based in Australia and New Zealand. We install, train, and maintain the platforms we sell. If something needs attention, we are on the ground, not on a different continent.

Our team

Matthew Hill

Business Development Manager

+61 427 125 665

Geoff Xie

General Manager

+61 433 093 377

Grace Liang

Financial Controller

+61 2 7251 9408

Candice Olivier

Marketing Manager

+61 415 859 599

Service coverage across Australia and New Zealand

Our technical team delivers installation, training, and after-sales service across both countries. Wherever your laboratory is, we are within reach.

Speak to our team

Whether you are scoping a new platform or looking for application support, we are here to help.

Get in touch

For research and industrial use only.